Support
Questions, answered
The things customers ask us most, in plain language. Still stuck? Our technicians answer the phone 24/7.
Most smart fobs need an on-board or scan-tool programming step. We include model-specific instructions with every order, and our mobile technicians can program on site if your vehicle requires a scan tool.
Use the vehicle finder to filter the catalog by year, make and model. Before shipping, we cross-check your VIN against the immobilizer system so you never receive a key that can't pair.
It's the encrypted chip inside the key head that talks to your car's immobilizer. Without a matched chip the engine will crank but not start, even if the blade turns the ignition.
That's an all-keys-lost job. We originate a new key from your VIN, cut it to code and pair it to the immobilizer at your location — typically in a single visit.
In-stock keys and fobs cut to code ship the same business day before 3pm CT, with 2-day delivery standard and overnight available at checkout.
Yes. We buy hardware direct and cut in-house, which typically lands 40–60% under dealership pricing for the same functionality and a longer warranty.